[Listening to Iris brings Shiva to mind, something that happens more often than he lets on. For the most part he doesn't feel much guilt for what he did to her; but when he does feel it, it's deep. It's also not something he's going to try to mull over with Tiffany here, so he smiles and shoves his own thoughts as far aside as he can.]

Well it's more like making a wish for 'em. I wouldn't trust a lot of people to do it right. And look, if you don't have a deal in mind, a lot of inmates will have an easier time trusting you, which means you can be a lot more effective, right? If you're here just 'cause you want to help, well, hell, that puts you ahead of most people.